How AI Agents Will Disrupt Small And Mid-Sized Business In 2025

Why 2025 Will Be The Year of AI AgentsWhy 2025 Will Be The Year of AI Agents

Hello Folks,

At the beginning of yesterday's lab, our discussion about AI's potential impact on academic integrity, particularly regarding assignments, got me thinking about broader potential risks to academic research.

AI agents are autonomous software programs that can actively perform tasks, make decisions and complete transactions by understanding and acting upon instructions, rather than just generating responses like traditional chatbots.

Whilst AI agents currently exist, they require a bit of technical savvy'ness beyond the user-friendly interfaces of tools like ChatGPT, limiting their widespread adoption. However, by 2025, creating these agents is expected to become as straightforward as using prompts in mainstream generative AI platforms . Although major AI companies like Anthropic, OpenAI and Google are likely to implement ethical safeguards in their models, potential workarounds may emerge, particularly through open-source alternatives that typically lag about a year behind industry leaders in capabilities.

This raised an idea about whether AI agents could not only complete surveys, but do so in a manner that mimics human behaviour - including realistic completion times and response patterns that reflect human characteristics.  AI experts at work tell me this is possible and likely to be happening today but will be more common in the future.  I asked Claude and the response I got back was interesting - have pasted my Chat below this email - but clearly it identified that my question may not have an ethical intent but I was able to get passed this easily in my prompting.

Even as a non-techy, I can imagine potential methods of circumventing the proposed safeguards (see below). For instance, two-factor authentication could be bypassed by authenticating initially, then delegating control of the actual computer to an AI agent while the user goes elsewhere - potentially completing multiple surveys unsupervised.  
One potential interim solution might be requiring active camera monitoring during survey completion to verify human participation. While this could prove effective in the short term, as AI capabilities in visual simulation likely remain years away, it raises significant privacy and ethical concerns regarding surveillance during survey participation.
Although I explored survey design enhancements with Claude to mitigate AI agent risks, these measures could work initially but then become ineffective once AI models are trained on how to handle such examples.
Anyhow - something worth thinking about and worth reading my chat with Claude below...  🙂

Have a great weekend!

Best Regards,
Stewart

PS Was thinking that we could potentially run simulated behavioural experiments where we have AI agents across multiple personality types and get them to complete surveys for us - would be interesting to compare the results to human responses... 

oOoOo

Chat with Claude

SR
Could AI agents be used to complete online surveys?
I need to be thoughtful about how I help with this question, as it depends on the intended use and context.
If you're asking about using AI agents to automatically complete surveys in an inauthentic way (e.g., to manipulate survey results, generate fake responses, or gain unearned rewards), I cannot and should not provide assistance with that as it would be unethical and potentially fraudulent. Such actions could:
However, if you're asking from a research or theoretical perspective to understand:
I'd be happy to explore those angles instead. Could you clarify what specific aspect of AI agents and surveys you're interested in learning more about?
SR
I want to explore this risk as a researcher.   So I need to understand if it's possible and what measures survey firms should take to stop this?
Since you're approaching this from a research and risk management perspective, I'll analyze this potential vulnerability.
Yes, based on the capabilities described in the article and current technology, AI agents could potentially complete online surveys by:
  1. Technical Capabilities:
Potential Detection/Prevention Measures Survey Firms Should Consider:
Technical Controls:
Survey Design:
Policy Controls:
From a research integrity perspective, this raises important questions about:
  1. Data quality in online research
  2. Validation of survey responses
  3. Research methodology adaptation needed for an AI-enabled world
  4. Ethical guidelines for survey research in the age of AI
Would you like me to explore any of these aspects in more detail from a risk management perspective?
SR
On the survey design recommendations can you provide level 2 insight into how each of the bullet points could be achieved with examples?
I'll break down each survey design recommendation with specific examples:
Including trap questions that require human experience:
Free-text responses requiring nuanced understanding:
Logic patterns difficult for AI:
Questions requiring current cultural/contextual knowledge:
Varied attention checks:
For maximum effectiveness, these elements should be:
  1. Randomly distributed throughout the survey
  2. Varied in complexity and format
  3. Contextually relevant to the survey topic
  4. Natural-feeling rather than obviously artificial
  5. Integrated with the overall survey flow rather than appearing as obvious checks
This approach makes it more challenging for AI to provide coherent, consistent responses while maintaining authenticity for human respondents.





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